Dhebe Digitals / Engineering / DHEBE-ENG-06
Technical Support Engineer
Help people resolve technical problems across Dhebe Digitals products and the assessment platform. Reproduce issues, explain the next step clearly and turn recurring problems into useful engineering feedback.
- Browser & API debugging
- Technical communication
- JavaScript diagnostics
What you'll work on
- Triage product and candidate-access issues using clear reproduction steps, redacted diagnostics and documented escalation paths.
- Explain supported workflows, limitations and recovery options without requesting passwords or confidential files.
- Maintain support guides and small JavaScript diagnostic checks, and verify fixes with engineering before closing recurring issues.
What you bring
- Experience troubleshooting web products and communicating clear, respectful updates to users.
- Working knowledge of browser developer tools, HTTP, authentication, common network failures and basic JavaScript.
- Good judgment about access permissions, personal data, escalation and when evidence is insufficient to identify a cause.
First projects
- Improve troubleshooting guidance for assessment invitations, device checks and saved submissions.
- Create a reproducible browser-diagnostics checklist for common document and tool workflows.
These describe the work area, not a request for free production work as part of an application.
Compensation and engagement
₹60,000 - ₹90,000 / month
Ranges are in INR per month, not annual CTC or take-home pay. For full-time employment, the range describes gross monthly base pay; for a paid contract, it describes the monthly fee for the agreed scope. Final compensation stays within the listed range, with hours, deliverables, deductions and engagement terms confirmed in writing before work begins.
Remote within India. This role is available through full-time employment or a paid contract, with the arrangement agreed before starting. Benefits, working hours, equipment and payment schedules depend on the written terms.
YOUR NEXT STEP / DHEBE-ENG-06
Apply for this role
Apply to Dhebe Digitals. Your details and resume go to jobs@dhebe.com. We also save your application details in our private assessment database and automatically email a private link for this role at test.dhebe.com. No applicant account, public listing or marketing signup.
The assessment has two parts: 50 challenging role scenarios in 60 minutes, followed by a 60-minute coding task covering core skills for the role. Questions lock when Part 2 starts, and timers continue during interruptions. Questions are scored automatically. Supported coding tasks are checked in our private, isolated grading environment; older exercises receive human review. Recruiters make hiring decisions. We send applicable reminders, submission receipts and results by email.
Before starting, use a desktop or laptop, enable your camera and enter full-screen mode. Work independently and stay in the assessment tab; do not switch tabs, minimise the window or use unapproved assistance. The test asks for your explicit agreement and browser camera permission before it starts. The camera preview stays on your device: no images, video or audio are uploaded or recorded. Limited tab, window-focus, full-screen and camera-status events are saved with timestamps for human review, not automatic failure. Contact us before starting if you need an adjustment or clarification.
After applying, open the private role assessment link sent to your email. Read the instructions and complete the device checks before starting. Completing an assessment does not guarantee selection or employment.