Support
Help and usage guidance for all DHEBE tools
This support page covers the Base64 Converter, PDF Studio, Calculator Studio, and the Email Template Editor. Use it to understand what each tool is for, how to choose the right workflow, and how privacy-first browser processing works across the platform.
Contact
Support email
support@dhebe.comUse this address for tool help, feature requests, and deployment or compatibility questions.
Privacy First
Your files stay in your browser session.
DHEBE tools are designed for browser-based processing. For most workflows, data is handled locally on your device without server-side file retention.
Processing
Client-side by design
Base64, PDF, and preview-heavy workflows run in browser memory for speed and privacy.
Storage
No upload retention
Files are not stored as part of standard conversion and editing flows.
Base64 Converter
- Use for encoding files/text into Base64 for APIs, email payloads, and data URLs.
- Use decoders when you need to recover original files from Base64 strings.
- Best for quick transforms between text-safe and binary formats.
PDF Studio
- Use compressor, merger, splitter, rotate, and page tools for document workflows.
- Use edit/sign/annotate utilities to modify documents before download.
- Use OCR and conversion tools when you need searchable or portable output.
Email Template Editor
- Use it to design responsive HTML email templates for campaigns, newsletters, and onboarding.
- Helpful when preparing reusable drag-and-drop sections for launches and marketing updates.
- Best paired with Base64 tools when embedding small assets or sharing HTML-ready output.
Common support notes
Preview limitations
If preview fails for a format/browser combination, download and open in a dedicated app.
Large files
Very large PDFs and media may need more memory; close other tabs for better performance.
Direct tool pages
Use dedicated tool routes for focused workflows and easier sharing/bookmarking.